JUST Do It … and Do It NOW: 29 Attributes to PEAK Your Profits
A reader recently asked me: “Jeff, I know there’s no secret to success, but if there’s one skill or behavior to master, what would it Read MoreRelated Posts:You Can PLAY … But Can You Coach? 5 Traits...
View Article3 Ways to Effectively and Profitably Compete with Competitors
If you think you’re in a commodity business, selling commodity stuff, YOU and your company are contributing to that perception, because YOU believe it. Price Read MoreRelated Posts:Your Last Minute...
View ArticleA Lesson From The Ritz: How to Deliver Great Customer Service
Who can consistently deliver great customer service? That’s an easy one. The Ritz Carlton. I’ve never had a bad experience at a Ritz. And Read MoreRelated Posts:If the Customer Is Always RIGHT, You’ve...
View ArticlePeak Your Profits! 6 Ways to Defeat Competitors
CRAZY COMPETITORS! If you play the “game of business” long enough, you’ll be blessed with worthy opponents. They’re honest. Smart. Aggressive. Innovative. And customer-focused. They Read MoreRelated...
View ArticleLessons on Negotiating and How to Communicate Without Confrontation
A few year ago, while a guest at the New Orleans Marriott, I was a lucky recipient of unexpected goodies. About 30 minutes after check-in, Read MoreThe post Lessons on Negotiating and How to...
View Article29 Skills, Beliefs, and Core Values on Achieving Success
A reader asks: “Jeff, I know there’s no secret to success, but if there’s one skill or behavior to master, what would it be?” Answer: Read MoreThe post 29 Skills, Beliefs, and Core Values on Achieving...
View ArticleA Champion’s Vision: Success Lessons to Learn From Bill Russell
In the spring of 2000, I consulted with Bill Russell. Russell, is one of the most celebrated athletes in the history of sports. His feats Read MoreThe post A Champion’s Vision: Success Lessons to Learn...
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